Case studies
Some of the great work we've done for our fabulous clients
- Date
- May 4, 2016
In 2015, ANZ introduced a new system called Personal Loans Banker Desktop, or PLBD, to optimise the process of personal loan applications and save considerable time for ANZ bankers when completing the loan application process with customers.- Date
- May 4, 2016
Legal compliance doesn’t have to be boring and that’s why Foxtel came to us for a creative solution.- Date
- May 4, 2016
BHP requested that we approach health and safety from a more creative perspective, so after some brainstorming, we chose a graphic novel approach to the module. We decided on this style because it enabled us to tell a story and inform the learner at the same time.- Date
- May 4, 2016
The Health System module is one of five stand-alone eLearning modules that form part of the blended delivery of the Medibank HeadStart induction program for Customer Care Line Support representatives.- Date
- May 3, 2016
To create an engaging experience, we introduced elements of gamification and created in-depth scenarios to mimic real-life use of the system. We also created a ‘digital coach’ who, acted as a virtual colleague and, taught learners how to use the new software.- Date
- May 2, 2016
Part of a four module development aimed at easing staff into the Activity Based Working environment of CBA’s new flagship offices at Cockle Bay in Sydney’s CBD.- Date
- April 17, 2016
The Bank of New Zealand’s Small Business team has built a culture of performance – focusing in on delivering on banking and lending needs to small businesses throughout New Zealand.- Date
- April 17, 2016
ASIC required that all staff handling personal information were brought up-to-speed with the Australian Privacy Principles. The module needed to be relevant, accessible and engaging, especially since this was to be compulsory training.- Date
- April 17, 2016
BSI eLearning were approached to build a dynamic piece of eLearning to welcome new employees globally to the organisation.- Date
- April 16, 2016
The module follows ‘Dodgy Sinclair’, a shifty character who knows the ins and outs of IT security through his involvement in the underworld. Content is presented through captioned comic style panels which use an engaging and up-to-date illustration style.- Date
- April 15, 2016
The purpose of this module is to raise awareness of IT security for employees in a general workforce environment.- Date
- April 15, 2016
BSI’s Customer Contact is a fully animated eLearning program (15 modules) developed specifically to cater for the contact centre industry.- Date
- April 15, 2016
This module was developed to help educate businesses and their people on the ramifications of family violence in the workplace. But more importantly it was to help individuals to recognise the signs of family violence and to be able to appropriately respond and then refer those in need of help.- Date
- April 15, 2016
Focusing on a customer service and or sales contact centre audience, these twenty plus animated modules including titles such as Angry and Upset Customers, Critical Thinking, Customer Motivation, Building Rapport and Handling Objections, offer a fun, narrative driven and interactive online training experience for new starters and more experienced staff alike.- Date
- April 15, 2016
Focusing on a retail sales audience, these sixteen animated modules including titles such as Angry and Upset Customers, Critical Thinking, Customer Motivation, Trial Closing and Handling Objections, offer a fun, narrative driven and interactive online training experience for new starters and more experienced staff alike.
